Every June and July a few hundred thousand students hand back the keys to a shared house, and a large share of them lose part of a deposit to cleaning. The amounts are rarely huge, typically £50 to £150 per person, but across four or five housemates and a landlord with twenty properties it adds up, and most of it is avoidable with one organised day and the right order of work.
This is the checklist we use when we are booked to clean a student house for check-out in London, written for the people living in it. It covers what the inventory clerk photographs, what to do about the things that have been left all year, and how to split the work between housemates so it actually gets done. We clean these properties for landlords and accommodation providers through our student accommodation cleaning in London, so this is the standard we are judged against.
Find the check-in inventory from the start of the tenancy. It should be in an email from the agent, with photographs. That document is the standard: the house has to go back in the same state of cleanliness, allowing for wear but not for dirt. If the check-in says “professionally cleaned throughout”, that is what you are aiming at. If the house was grubby when you arrived and the inventory says so, you are not responsible for making it better than that.
If nobody can find the check-in report, ask the agent for it now. A landlord with no check-in evidence has a weak claim for any cleaning deduction, and knowing that changes how much weekend you spend on the skirting boards.
The common areas are everyone’s responsibility, and they are where most of the deduction lands. Agree who does what and when, before the first person leaves for the summer. The usual failure is that the housemates with the earliest flights clean their bedrooms and go, leaving the kitchen to whoever is last. Do the shared rooms together on one day with everyone there, and bedrooms individually.
Clear the house of rubbish and belongings first. Nothing can be cleaned properly with boxes on the worktops, and “items left behind” is a separate charge for disposal. Book a council bulky-waste collection two weeks ahead for the broken desk chair and the mattress topper; the slots fill in June.
This is the room that fails check-outs. Work through it in this order:
Limescale on the taps, shower head and screen, and mould on the sealant and grout, are the two things that are nearly always worse at check-out than at check-in. Descale with vinegar or citric acid left on for half an hour, then scrub; treat the sealant with a bleach-based mould remover on a strip of kitchen roll left overnight. Toilet inside and out including under the rim and around the base; the extractor fan grille; the plugholes for hair; mirrors and tiles. The methods are in how to remove limescale and how to get rid of bathroom mould.
Clerks know that bedrooms get a quick vacuum and nothing else, so they check the places a quick vacuum misses.
Vacuum the stairs properly, including the edges and the landing. Wipe the banister and the front door. Sweep the garden or yard and remove every bottle; empty the outside bins or put them out for the last collection. Count the keys against the inventory and return every one, including window keys. Take meter readings and photograph them.
When each room is done, photograph it the way the clerk will: wide shot, then the oven open, each cupboard open, the taps close up, the bath edge, under the bed. Make sure the date is on the file. Send the set to the agent with the keys. If a deduction is later proposed for something your photograph shows clean, that photograph is what wins the dispute. What the clerk checks, item by item, is in what the check-out inventory actually checks.
If the house has five bedrooms and nobody is there in the last week, or the oven and the bathrooms have had a year of neglect, a professional end of tenancy clean usually costs less than the deduction it prevents, split five ways. Our end of tenancy clean is priced by property size, from £199 plus VAT, with the oven included, and we work from the empty house once everyone has gone. Landlords and accommodation managers who let to students book the same clean between tenancies, which is why we know what the check-in standard is on the other side.
Want it done after the last person leaves? Book online with the property size, or get a free quote for a house of five or more bedrooms.
