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Drying time varies according to the fabric or carpet construction, the cleaning method, ventilation, room temperature and the amount of moisture required during treatment. For that reason, we prefer not to promise one exact drying time for every property. Good ventilation can normally help the drying process considerably. Our technician can advise you on the expected drying conditions after assessing and cleaning the material, as well as when it is appropriate to use the carpet or furniture normally again.
No. Although professional treatment can significantly improve or remove many stains, some marks become permanent because of the substance involved, the age of the stain, previous treatment or damage to the fibre itself. We would rather give you a realistic assessment than risk damaging the material by repeatedly applying aggressive chemicals. Where appropriate, the technician will select a treatment based on the fibre and type of stain and aim for the best safe result possible.
Tell us when booking if children, pets, allergies or particular sensitivities need to be considered. The technician can then take this into account when selecting the appropriate treatment for the material. Professional carpet cleaning involves different products and techniques depending on the fibre, stain and condition, so it is important that we know about any special requirements before treatment begins.
Please remove small, fragile and personal items from the areas being treated before we arrive. Whether larger furniture needs to be moved depends on its size, weight, the area being cleaned and the service agreed. Very heavy, delicate or unsafe items may need to remain in place. If you want carpet underneath particular furniture to be cleaned, mention this when booking so we can advise you on what should be moved before the appointment.
Many upholstery fabrics can be professionally cleaned, but the correct method depends on the material, construction, condition and manufacturer's care requirements. Delicate fabrics should not simply be treated with the same process used on a standard carpet. We therefore assess the item and select an appropriate method where possible. Please tell us about any known fabric specifications, previous treatments or existing damage before cleaning.
We clean homes, short lets and commercial premises across Greater London. See what we do near you:
