Ask a head teacher how often the toilets are cleaned and the answer is usually “every day”. Ask the children and the answer is “they’re disgusting by lunchtime”. Both are true. A toilet block used by 200 children between 8.45am and 3.15pm is not a once-a-day job, and the gap between the cleaning contract and the experience of using the room is where most complaints, and most winter sickness bugs, come from.
There is no statutory cleaning frequency for schools or nurseries in England. UKHSA’s health protection guidance for education settings says routine cleaning with detergent and water is normally all that is needed, and that a comprehensive cleaning contract has daily, weekly and periodic schedules that describe the activity, the frequency and who does it. The frequencies are yours to set. This post sets them out by area, by pupil numbers and by season, from the schedules we run on nursery cleaning in London and school contracts.
A toilet block’s cleaning need is driven by how many children use it and how old they are. Younger children miss more, wash less thoroughly and touch more surfaces.
| Block | Daily minimum | Mid-day check | Deep clean |
|---|---|---|---|
| Nursery and reception toilets (under-fives), any size | Full clean at close; floor and seats after each session | Yes, after morning session and after lunch: seats, flushes, basins, taps, floor spills, soap and paper | Weekly: walls at child height, under and behind pans, cubicle doors, extractor |
| Primary block, up to 100 pupils | Full clean at close | Yes, after lunch | Weekly |
| Primary block, 100 to 250 pupils | Full clean at close | Yes, mid-morning and after lunch | Weekly, plus a termly descale and machine-scrub of the floor |
| Secondary block, over 250 pupils | Full clean at close | Yes, twice; a daytime cleaner on site is the norm | Weekly, plus termly descale, machine scrub and a check of urinal traps and sensors |
| Staff toilets | Full clean at close | Restock only | Fortnightly |
“Full clean” means pans inside and out, seats and hinges, flushes, urinals, basins, taps, mirrors, dispensers, door handles and locks, bins emptied, floor mopped with attention to the base of the pans, and soap, paper and towels restocked. In London’s hard water a weekly descale of taps, pans and urinals keeps the limescale from becoming a termly scrubbing job. The daytime check is the part most contracts leave out and most children would ask for: ten minutes per block after lunch to wipe seats and flushes, mop the inevitable, and restock soap. Soap that has run out at 1pm defeats every hand-washing poster in the building.
The close clean is the contractor’s. The daytime check needs an owner too, and in most primary schools it falls to nobody, which is why the toilets are fine at 8am and unpleasant by 1pm. The options are a daytime cleaner on site for a few hours around lunch, a site manager or caretaker with the check written into their job and a tick sheet on the back of the door, or an extended contract where the evening team sends one person back at midday. In a nursery the room staff do the between-session wipe of seats and basins and the contractor does the close. Whoever it is, the task should be on the written schedule with a time against it and initials when done.
The EYFS does not set a frequency for cleaning toys; it asks providers to prevent the spread of infection and to be able to show how. The frequencies that satisfy inspectors in practice:
The statutory requirements this schedule answers to are set out in nursery cleaning requirements: what Ofsted and the EYFS ask for.
Norovirus and the other winter vomiting bugs arrive in schools from November and peak between January and March. UKHSA’s exclusion rule for diarrhoea and vomiting is 48 hours after the last episode, and the cleaning response in an outbreak is more frequent cleaning of touch points and toilets and immediate, correct treatment of any vomit or diarrhoea spill: a combined detergent and disinfectant product, disposable cloths and gloves, the area ventilated, and anything that cannot be cleaned (soft toys, a cushion) bagged and washed hot or disposed of. Alcohol hand gel does not kill norovirus; hand washing does, which is why the soap in the toilets matters more in February than in June.
Our winter schedule for schools and nurseries, from November to the Easter break, moves touch points from daily to twice daily, toilets to a full daytime check plus the close clean, and adds a weekly disinfection of tables and chairs on top of the daily detergent wipe. From Easter to October the routine schedule is enough.
The holidays are when the building is empty and the periodic schedule happens. The list for a half-term is a day or two; for the summer it is a week:
Whatever frequencies you settle on, UKHSA’s advice is the useful one: write the schedule with the task, the frequency and the person responsible, display it, and have the cleaner sign it. For a nursery that is also the document Ofsted reads. For a school it is the document that turns “the toilets are cleaned every day” into something a parent can check. If the answer to “who cleans the toilets after lunch?” is nobody, the schedule has found its gap.
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